Comprehensive Service and Support for Critical Machinery
Toolmex Corporation has been servicing U.S. industries since 1973 and supporting our 8,500 machine tools in the USA. Whether electronic, mechanical, hydraulic, pneumatic, or electrical, our technicians can help. Our main objective is to reduce your downtime and our response time is usually within the same week as the call and is often as quick as 48 hours. In addition to our superior service staff, our computerized parts inventory has been fine tuned over the years and most spares are readily available.
The Toolmex Service organization of engineers and technicians partner with our customers, meaning that we provide full support; from the initial engineering, through installation, warranty and post-warranty service. Our support includes a wide range of programs and materials that have been developed for our customers in the areas of:
- Field Service, Technical Support, Engineering Support,
Installation Runoff and Operator Orientation, Spare Parts
Toolmex field service technicians/engineers have extensive knowledge of our machinery because most are hired directly from our source vendors. They are ready to help you with:
- Installation, Start-up, Repair During Warranty and Post Warranty Period,
Troubleshooting, Preventive Maintenance, Geometry Verification and Machine Realignment,
Assistance in Determining the Degree of Repair or Rebuild
In the area of CNC machine tools we offer:
Parameter Settings, Ladder Applications, Servo Tuning,
Systems Communications Update Parameter Tables for Control,
Axes Servos and Spindle Drives, Ball Bar Test, Laser Test
Our technicians/engineers are prepared with the proper equipment and utilize a library of mechanical and electrical documentation.
Extended warranty programs are available to provide peace of mind after the initial 1-year warranty period.
